Our products

Orpheus, our flagship ticketing software, is perfectly adapted for venues of any size that want a flexible, user friendly, and multilingual system with a selling capacity in excess of 100,000 tickets / hour. Sales are in real time and inventory is jointly shared by all points of sale.

There are five modules included in the solution:

  1. Sales
  2. Administration
  3. Reports
  4. Online ticket sales
  5. Online reporting tailored for different producers

Sales

The sales module is used by customer sales representatives, including call center operators. The interface is user friendly and requires only a minimum of training.

The main characteristics of this module are:

  • Ticket sales and returns
  • Product sales and returns
  • Product rental
  • Gift certificate support
  • Unlimited number of venues
  • Unlimited number of users
  • Encrypted communications between all work stations and servers
  • Fast credit card approvals (less than 2 seconds per transaction)
  • State of the art security

Administration

The administration module is used for programming the sales module, the websites, and the reports. The programming is centralized to avoid duplicate programming for the customer service representatives and online sales. This module works on any type of computer that has access to the Internet and is updated automatically.

  • Event programming
  • Flexible and powerful price table programming
  • Product management
  • Season Tickets and subscriptions
  • Combos which are a combination of many events and/or product sold together
  • Memberships
  • Programming and managing users

Reports

Our solution provides a multitude of reports in order to meet the requirements of everybody in your organization, from the customer service representative at the box office to the general manager. The reports are accessible not only from the application but also securely from any computer that has access to the Internet. Our odbc interface allows you to build your own reports with tools like Excel and Crystal Reports.

Online ticket sales

Our solution allows for the integration of our customers' websites with our own transactional site. This module enables the user to create bilingual websites in the languages of their choice. The transactional site is very powerful and is able to process sales in excess of 100,000 tickets / hour. Security audits are also performed regularly by a third party.

Online reporting tailored for different producers

This module allows the customer to grant access to producers to a variety of reports that give them real-time information about their events.